GoOllie and Copenhagen AirTaxi: A success story of direct connection and loyalty
Article by Jimmy Arly Larsen, CEO of Copenhagen AirTaxi
It’s not every day you come across a game-changer in the aviation industry. When we integrated GoOllie’s search bar into our website at Copenhagen AirTaxi, I was hopeful but reserved. Little did I know, this step would redefine our customer engagement and sales approach in ways I hadn’t imagined.
The first request we received through the GoOllie platform wasn’t just an inquiry – it was a direct sale. It was a moment of realization for me – "the first request I got was a sale," and this was just the beginning. The GoOllie system isn’t just about providing a booking platform; it's about eliminating the noise. I can honestly say, "I have never been spammed less."
The platform filters out the clutter, bringing only serious, genuine customers to our doorstep.
What's even more remarkable is the connection we've been able to establish with our customers. After our first successful booking through GoOllie, I reached out to the customer post-flight. The feedback was beyond encouraging. The customer appreciated the ease and transparency of booking directly through our system. It wasn’t just a transaction; we were building a relationship. Thanks to GoOllie, "I created a loyal customer."
Implementing GoOllie on our WordPress website was a breeze. It was crucial for us to have a system that was not only effective but also easy to integrate and manage. GoOllie ticked all these boxes. The ease of integration into our existing website, without the need for complicated technical support, was a breath of fresh air.
Speaking of value for money, the ROI has been exceptional. The cost of using GoOllie is a small price to pay for the quality of leads and business it brings. It’s not just about getting bookings; it’s about getting the right bookings – ones that lead to repeat business and word-of-mouth referrals.
As the CEO of Copenhagen AirTaxi, my goal has always been to provide exceptional service and a personal touch in every interaction. GoOllie has enabled us to enhance this approach. It allows us to connect directly with travelers, understand their needs, and offer tailored experiences. In an industry where every detail matters, this direct line of communication is invaluable.
In conclusion, GoOllie isn’t just another booking system; it’s a partner in building customer relationships and growing your business. It's given us the tools to not only meet but exceed our customers' expectations, creating loyal clients who choose Copenhagen AirTaxi time and again. If you're in the private charter industry and looking to elevate your customer engagement and sales, GoOllie is the way to go.